Shipping policy

Generally, we will send the items as soon as possible once your payment is completed.

We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.

We ship anywhere in the world, so delivery time will depend on your country of residence. Not all of our merchandise ships from the same location — such as the United States, Europe, China, Australia, etc. On average, it may take anywhere from 7–14 business days. This is highly dependent on the customs and import process in your country.

Shipping Method:

ePacket, EMS, USPS

Delivery Time:

EMS usually takes up to 20 working days (not including holidays and weekends)

ePacket usually takes 7–15 working days (not including holidays and weekends)

USPS usually takes 4-10 working days(not including holiday and weekend)

Note:

Sometimes delivery may be delayed by uncontrollable factors such as customs, flights, or weather conditions. Please be patient — you will receive your parcel.

Shipping FAQ

Is shipping included in the prices?
Yes, free shipping on all orders.

How do I change my delivery address?
Please contact us as soon as you realize you need to change the delivery address. Once the order is shipped, we cannot change it. Contact Customer Service at support@relaxoryhealth.com immediately!

How do I cancel an order?
Please contact us as soon as you realize you need to cancel. Once the order is shipped, we cannot cancel it for you. Contact Customer Service.